Principal Solution Engineer - Marketing Cloud - Middle East
Salesforce3 days ago
Dubai, United Arab EmiratesStaff+
Responsibilities
- Partner with Account Executives to qualify opportunities and build winning Marketing Cloud sales strategies.
- Design and deliver tailored product demonstrations, proofs of concept, technical presentations, webinars, and executive briefings.
- Translate customer business requirements into Marketing Cloud solution architectures, including Email Studio, Journey Builder, Personalization, and Data Cloud integration.
- Respond to RFPs and RFIs with compelling, technically sound proposals.
- Build trusted relationships with customer marketing, IT, digital transformation, and executive stakeholders.
- Relay regional customer feedback to Product Management and stay current on marketing technology, customer data platform, and regional digital marketing trends.
- Support clients through creating, activating, using, and expanding their solutions with a strategic data and AI perspective.
Requirements
- Proven experience in Solution Engineering, Digital Marketing, Customer Success, Salesforce technology, or technical consulting focused on marketing technology and customer engagement solutions.
- Strong technical understanding of data-driven solutions, Data 360, and customer data platforms.
- Ability to present complex technical and data-centric concepts persuasively to technical audiences and C-level executives.
- Ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.
- Excellent communication and presentation skills.
- Fluency in English; Arabic is highly preferred.
- Knowledge of programming languages and at least two years of hands-on experience with agentic marketing solutions are preferred.
- Experience designing deployment-ready, production-grade prototypes is preferred.
- AI fluency, including familiarity with coding agents and configuration and architecture of AI-enabled components, is preferred.
- Experience collaborating with sales, product management, and customer success teams is preferred.
Benefits
- Hybrid work arrangement in Dubai, UAE, or Riyadh, KSA.
- Salesforce states that its benefits and resources support balance and employee well-being.
- Reasonable accommodations are available during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.