Responsibilities
- Monitor and support mainframe production environments to ensure system reliability and uptime.
- Analyze, troubleshoot, and resolve job failures, abends, and performance-related issues.
- Execute and manage batch jobs and resolve scheduling conflicts using CA-7 and Control-M.
- Handle ServiceNow tickets and CNTLM-related activities.
- Respond to business and user queries using strong analytical and problem-solving skills.
- Coordinate with cross-functional teams during production incidents and critical situations.
- Work shifts and provide extended support during critical production issues or escalations.
Requirements
- Minimum 6+ years of relevant hands-on mainframe technology experience.
- Strong expertise in COBOL, JCL, DB2, CICS, IMS DB, Control-M, and ServiceNow.
- Strong analytical and problem-solving skills.
- Ability to respond effectively to business and user queries.
- Willingness to work shifts and provide extended support during critical incidents.
Benefits
- The role is located in Ontario, Canada.
- Shift work and extended support during critical production issues or escalations are part of the role.
- Atos states that diversity and inclusion are embedded in its DNA and emphasizes a fair work environment.
Tech Stack
Categories
About Atos
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Atos is the services brand of Atos Group, delivering AI powered, secure and end to end digital services to public and private organizations worldwide. Atos designs, builds and run digital environments that are critical to performance, resilience and sovereignty, helping clients keep control of their data, infrastructure and compliance, with clear accountability from strategy to operations. With more than 54,000 people serving 4,500+ clients in 54 countries, Atos helps modernize core IT, accelerate cloud and data transformation, strengthen cybersecurity and enable secure digital workplaces, delivering impact for clients, employees and society at large. Atos offers end-to-end IT services across the cloud, cybersecurity, data and AI, application services, smart platforms and digital workplace, as well as localized consulting and advisory services under its brand Atos Amplify. Atos is trusted to operate complex, business-critical environments, especially in regulated and sovereign contexts.