Senior Audio Visual (AV) & Unified Communication Engineering Specialist- 12 month contract
The Canada Life Assurance Company10 days ago
Winnipeg, CanadaSenior
Responsibilities
- Design, implement, and support Microsoft Teams Rooms and related enterprise collaboration technologies.
- Develop and maintain standards for meeting room hardware, displays, cameras, microphones, room controls, and collaboration peripherals.
- Evaluate emerging workplace technologies through proof-of-concept assessments and technical reviews.
- Maintain engineering documentation, deployment standards, and operational procedures.
- Participate in room assessments, acoustic reviews, workplace modernization initiatives, and operational service reviews.
- Support service health monitoring, problem management, service quality improvements, and operational efficiency.
- Lead and coordinate workplace technology deployment projects, including meeting room upgrades, refreshes, and new office builds.
- Coordinate implementation activities with internal teams, facilities groups, technology vendors, manufacturers, AV integrators, and external partners.
- Support technology evaluations, product demonstrations, and future workplace technology roadmaps.
Requirements
- Significant experience supporting enterprise collaboration technologies and workplace technology services.
- Experience with Microsoft Teams Rooms and meeting room technologies.
- Knowledge of enterprise audio-visual systems and meeting room design principles.
- Experience working with vendors, manufacturers, and implementation partners.
- Strong written and verbal communication skills.
- Ability to create technical documentation, engineering standards, and operational procedures.
- Strong troubleshooting and analytical skills.
- Experience coordinating cross-functional technology projects.
- Preferred: experience with digital signage platforms and display management technologies.
- Preferred: experience conducting proof-of-concept evaluations and technology assessments.
- Preferred: knowledge of workplace modernization and hybrid collaboration strategies.
- Preferred: experience in enterprise infrastructure and operations environments.
- Preferred: experience with ITSM systems such as ServiceNow.
Benefits
- 12-month temporary full-time contract.
- Hybrid work arrangement indicated by the #LI-Hybrid designation.
- Career advancement opportunities, industry-leading learning programs, and up to $2,000 annually toward education reimbursement.
- Flexible health and dental benefits and a $5,000 mental health benefit.
- Vacation, personal days, and a volunteer day.
- Company-matching pension plan, share ownership program, and additional investment options.
- Employee recognition programs, service milestone celebrations, employee discounts, employee resource groups, mentorship programs, and social clubs and events.
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