3 days ago
Nāgpur, IndiaMid Level
Responsibilities
- Resolve support tickets within agreed contract turnaround times and assist users with daily operational tasks.
- Configure and deploy SAP Utilities Billing and Invoicing solutions, including rates, rate categories, schemas, rate determination, and pricing.
- Perform functional configuration, testing, enhancements, and changes for business requirements.
- Support Device Management, FICA, Billing, Invoicing, meter-to-cash, billing exceptions, reversals, joint invoicing, and bill printing processes.
- Work with complex billing functions such as real-time pricing, time-of-use, net metering, and budget billing.
- Act as a subject-matter expert by mentoring teams, resolving complex issues, driving decisions, and implementing process improvements through automation or AI.
Requirements
- At least 3 years of experience in SAP for Utilities Billing.
- 15 years of full-time education.
- Hands-on experience with SAP Utilities Billing and Invoicing configuration, including SPRO, rate creation, rate categories, schemas, rate determination, and pricing updates.
- Knowledge of billing and invoicing processes, including meter-to-cash, exceptions, reversals, joint invoicing, and bill printing.
- Experience with complex billing functions such as real-time pricing, time-of-use, net metering, and budget billing.
- Proficiency in custom solution development, business-to-technical translation, debugging, testing, performance optimization, and problem-solving.
- Knowledge of SDLC and Agile practices is required; familiarity with AI tools to improve operational efficiency is preferred.
Benefits
- The position is based at the Nagpur office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.