16 hours ago
Toronto, CanadaSenior
Responsibilities
- Design, develop, enhance, and support ServiceNow applications and workflows focused on Software Asset Management and SAM Pro.
- Build platform capabilities using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and related ServiceNow components.
- Implement and maintain integrations between ServiceNow and enterprise applications using REST APIs and other integration technologies.
- Translate business and technical requirements into scalable, supportable ServiceNow solutions.
- Troubleshoot complex platform, integration, and workflow issues while following ServiceNow development best practices.
- Collaborate with architects, business stakeholders, platform administrators, and cross-functional technology teams.
Requirements
- At least 5 years of hands-on ServiceNow development experience in enterprise environments.
- Strong ServiceNow platform development expertise, including Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and scripting frameworks.
- ServiceNow Certified Application Developer certification.
- Hands-on ServiceNow Software Asset Management or SAM Pro experience covering software lifecycle, license compliance, reconciliation, and optimization.
- Relevant ServiceNow SAM certification or accreditation.
- Experience integrating ServiceNow with external enterprise systems using REST APIs, including authentication, data mapping, transformation, error handling, and troubleshooting.
- Strong analytical, troubleshooting, and problem-solving skills, with the ability to work independently in a remote environment.
- Preferred: experience with large-scale SAM Pro deployments and knowledge of ITAM, CMDB, Discovery, or ITSM modules.
- Preferred: ServiceNow IntegrationHub and third-party software asset management tool experience.
- Preferred: understanding of software licensing models and compliance requirements across major software publishers.
- Preferred: experience in Agile delivery environments and collaboration with distributed global teams.
Benefits
- Remote position open to qualified applicants in the designated hiring location.
- Wellbeing programs supporting work-life balance.
- Work arrangements may change based on project, business, and client requirements.
- Eligible for Cognizant’s discretionary annual incentive program based on performance and applicable plan terms.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.