Amazon

Software Development Engineer, Customer Experience and Business Trends

Amazon
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22 hours ago
Seattle, WA, USAMid Level
H1B sponsor

Base Salary

$144k - $194k/yr

Responsibilities

  • Design and build infrastructure and automation to execute performance benchmarks across AWS services.
  • Own benchmark initiatives from scoping and execution through delivery of findings and recommendations.
  • Define customer-critical performance metrics with AWS service teams.
  • Analyze benchmark results and investigate performance bottlenecks.
  • Create data-driven recommendations that influence AWS service improvements and product direction.
  • Collaborate with development engineers, product managers, service teams, and AWS leadership across multiple services.

Requirements

  • At least 3 years of non-internship professional software development experience.
  • At least 2 years of non-internship experience designing or architecting new and existing systems, including design patterns, reliability, and scaling.
  • Experience programming in at least one software programming language.
  • At least 3 years of full software development lifecycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Strong system design fundamentals and experience with performance tools.
  • Expertise in performance debugging and optimization.
  • Track record of driving technical decisions through data-driven analysis.
  • Bachelor’s degree in computer science or equivalent is preferred.
  • Strong writing skills and experience contributing to system architecture and design are preferred.

Benefits

  • Comprehensive health insurance, including medical, dental, vision, prescription, Basic Life and AD&D insurance, supplemental life plan options, EAP, mental health support, medical advice line, and flexible spending accounts.
  • 401(k) matching, paid time off, and parental leave.
  • Adoption and surrogacy reimbursement coverage.
  • Sign-on payments and restricted stock units are included in the Amazon package.
  • The position is based in Seattle, Washington, USA.

Tech Stack

Categories

Amazon

About Amazon

10,000+ employees

Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.

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