Principal Engineer, SRE & Service Operations
Circles.Life8 days ago
India (city not specified)Staff+
Responsibilities
- Design and architect resilient, scalable infrastructure across AWS, GCP, OCI, and hybrid environments.
- Architect and operate Kubernetes platforms and container workloads across EKS, GKE, and OKE.
- Develop and maintain infrastructure as code and automation using Terraform, Ansible, Python, and Helm.
- Define and enforce SLOs, SLIs, error budgets, reliability frameworks, and operational standards.
- Own observability and monitoring strategies covering monitoring, logging, alerting, and distributed tracing.
- Lead incident response, high-severity operations, blameless post-mortems, root-cause analysis, and repeat-failure elimination.
- Drive chaos engineering, resilience testing, performance tuning, capacity planning, and load testing.
- Establish runbooks and playbooks, reduce operational toil, and improve MTTR through automation.
- Collaborate with development and platform teams to embed reliability, security, and performance standards into software delivery.
- Ensure infrastructure aligns with regulatory, compliance, and data sovereignty requirements.
- Mentor and develop junior engineers and help establish SRE team standards and operational excellence.
Requirements
- 12+ years of overall experience, including a minimum of 6 years in SRE architecture within large-scale, high-availability, mission-critical environments.
- Proven experience designing and maintaining observability stacks using Prometheus, Grafana, New Relic, and Dynatrace.
- Expertise in Kubernetes cluster architecture, workload reliability, autoscaling, and platform hardening across multi-cloud environments.
- Strong hands-on experience with AWS, GCP, OCI, hybrid cloud operations, and infrastructure optimization at scale.
- Proficiency with Terraform, Ansible, Helm, infrastructure automation, zero-touch provisioning, configuration management, and GitOps workflows.
- Expertise in incident management, high-severity response, blameless post-mortems, root-cause analysis, and reliability operations.
- Hands-on experience with chaos engineering and resilience validation.
- Proven ability to lead, mentor, and grow SRE teams and establish engineering standards, runbooks, and playbooks.
- Experience with project and delivery management tools such as JIRA.
- Strong analytical, problem-solving, communication, prioritization, and stakeholder communication skills.
Tech Stack
Categories
DevOpsSite Reliability
About Circles.Life
Circles.Life is a digital mobile operator offering app-driven, no‑contract mobile plans, eSIM, and roaming to consumers. Launched in 2016 in Singapore and part of the Circles group, it operates as an MVNO, including on M1’s network in Singapore and Optus’s network in Australia, with services also available in Taiwan. The brand sells subscriptions and add‑ons directly online and through its mobile app.