Showpad

Principal CloudOps Engineer

Showpad
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3 months ago
Gent, BelgiumStaff+

Responsibilities

  • Design, implement, and improve AWS-based cloud infrastructure.
  • Develop infrastructure as code using AWS CDK and related tooling.
  • Diagnose, troubleshoot, and resolve complex infrastructure and platform issues in production.
  • Investigate systems deeply and reverse-engineer problems when documentation or context is limited.
  • Participate in on-call and escalation rotations to support reliable operations.
  • Collaborate with teammates, share context, unblock work, and strengthen team effectiveness.
  • Ramp quickly on existing product-specific infrastructure and support knowledge transfer and operational continuity.
  • Potentially build, scale, and optimize AI/ML infrastructure and workload pipelines.

Requirements

  • Deep hands-on experience provisioning, scaling, and managing complex AWS ecosystems at a principal level.
  • Proven experience with AWS CDK or closely related cloud provisioning frameworks.
  • Proficiency in writing scalable, maintainable code for workflow automation and platform integration.
  • A strong track record of production debugging, incident diagnosis, and troubleshooting.
  • Comfort using AI agents such as Claude Code, OpenAI Codex, or Cursor in daily development and infrastructure workflows.
  • Ability to work autonomously, understand unfamiliar systems quickly, and deliver with minimal ramp-up.
  • Clear communication, ownership, collaboration, and willingness to participate in on-call and escalation rotations.
  • Experience with AI/ML infrastructure, complex SaaS or B2B environments, infrastructure modernization, technical debt reduction, mentorship, or cross-team technical alignment is desirable.

Benefits

  • Hybrid work model with two days per week on-site.
  • Location options in Ghent, Belgium or Bucharest, Romania.

Tech Stack

Categories

Showpad

About Showpad

201-500 employees

Showpad builds a SaaS platform for revenue enablement that unifies content management, sales readiness and coaching, buyer engagement, and revenue intelligence for enterprise sales and marketing teams, especially in field-driven industries. The company was founded in 2011 and is headquartered in Waltham, Massachusetts. It is privately held and owned by Vector Capital.

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