Senior Technical Solutions Engineer - Platform (Greater China Region)

3 days ago

Singapore, Singapore

Senior / Mid Level

H1B Sponsor

Responsibilities

Troubleshoot and resolve complex customer issues related to the Databricks platform.
Provide best practices support for custom-built solutions developed by Databricks customers.
Deliver suggestions for improving performance in customer-specific environments.
Assist with issues around third-party integrations with the Databricks environment.
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests.
Participate in the creation and maintenance of company documentation and knowledge articles.
Be a true proponent of customer advocacy.
Participate in weekend and weekday on-call rotation.

4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications, with expert level knowledge in Python desired.
Strong experience with SQL-based databases is required.
Linux/Unix administration skills are necessary.
Hands-on experience with AWS, Azure, or GCP is required.
Experience in a Distributed Big Data Computing environment is essential.
Technical degree or equivalent experience is needed.
Proficiency in Mandarin and English is a must for direct customer communications in Mandarin.

Apache SparkAWSAzureDatabricksGoogle Cloud PlatformJavaLinuxMLflowPythonScalaSQL