Coinbase

Senior Machine Learning Engineer, CX

Coinbase
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2 hours ago
Remote, United StatesSenior
H1B sponsor

Base Salary

$191k - $225k/yr

Responsibilities

  • Architect and deploy a scalable multi-agent framework for agent assist, internal SOP execution, and secure LLM-powered actions.
  • Own end-to-end execution of complex ML initiatives, including priorities, technical trade-offs, dependencies, design, and production delivery.
  • Build and optimize AI-driven concierge chat and agent copilot experiences.
  • Develop systems to detect and manage bad actors and adversarial inputs.
  • Establish ML/AI system design, coding, and evaluation practices and mentor team members.
  • Communicate ML concepts and technical designs across product, design, customer experience, and engineering teams.

Requirements

  • 5+ years of professional experience in machine learning and software engineering, including shipping production-grade ML services at scale.
  • Hands-on expertise with large language models, deep learning architectures, and generative AI ecosystems such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
  • Proficiency in Python and the ability to write clean, maintainable, highly tested production code.
  • Specialized depth in NLP, information retrieval, conversational AI, or advanced statistical modeling.
  • Ability to write technical design documents and communicate complex ML concepts clearly to non-technical stakeholders.
  • Ability to use generative AI tools and copilots responsibly with human oversight and human-in-the-loop practices.
  • Experience with tools such as LibreChat, Gemini, or Glean is stated in the posting.

Benefits

  • Remote-first, but not remote-only, with quarterly in-person working sessions called surges.
  • Medical, dental, vision, and 401(k) benefits.
  • Total compensation may include equity and bonus eligibility, in addition to base salary.
Coinbase

About Coinbase

5,001-10,000 employees

Coinbase builds a cryptocurrency platform for consumers, institutions, and developers to buy, sell, store, and use digital assets. Its products include the Coinbase app/exchange, Coinbase Prime for institutions, custody services, and developer APIs, and it earns primarily from transaction fees and subscriptions. Founded in 2012 and now remote-first, Coinbase is a public company (NASDAQ: COIN) serving major crypto markets in the U.S. and abroad.

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