2 months ago
Base Salary
$81k - $187k/yr
Responsibilities
- Design, write, and deploy software and automation to improve service availability, scalability, efficiency, and continuous delivery.
- Serve as an escalation point for junior SREs during complex or high-impact incidents and provide mentorship and training.
- Execute complex change-management tickets and ensure new services and tools are operationally ready and properly integrated.
- Drive automation to reduce manual work and operational toil while maintaining continuous availability.
- Troubleshoot large, interconnected systems and resolve incidents, service requests, alarms, and change requests.
- Support capacity planning, demand forecasting, performance analysis, system tuning, monitoring, production architecture, and scalability design.
- Create and maintain operational documentation, change-management practices, continuous-integration and deployment practices, and realm-compliance changes.
- Collaborate with customer support, service owners, and global service and engineering teams.
- Deploy and maintain AI infrastructure including clustered GPUs and LLMs, and support model integration for customer solutions.
Requirements
- US citizenship and possession and maintenance of a TS/SCI security clearance with polygraph are required; the candidate must reside in Austin, Texas, or Reston, Virginia.
- A technology-related bachelor's degree or equivalent work experience is required.
- Proficiency writing services and task automation in Python, Bash, Ruby, Perl, JavaScript, or Java is required.
- Experience with Linux/Unix systems, host-based networking, core protocols, cloud computing, monitoring solutions, configuration management, and mission-critical operations is required.
- Experience executing change-management procedures, resolving automated and manual alarms using runbooks, and working with large-scale environments is required.
- Experience deploying AI infrastructure with clustered GPUs and LLM deployment and maintenance is required.
- Strong communication, organization, learning, customer-service, and knowledge-sharing skills are expected.
Benefits
- US hiring range is $81,100 to $187,000 per year, with possible bonus and equity eligibility.
- Benefits include medical, dental, vision, disability, life insurance, flexible spending accounts, commuter and parking benefits, 401(k) matching, paid time off, paid holidays, paid sick leave, paid parental leave, adoption assistance, employee stock purchase, financial planning, group legal, and voluntary insurance benefits.
- This is not a Monday-to-Friday core-hours role; it uses a 24/7 shift rotation with nights, weekends, public holidays, and on-call duties.
- The role is generally based in or requires residence in Austin, Texas, or Reston, Virginia.
Tech Stack
Categories
DevOpsSite Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.