ServiceNow Developer (CSM / RSM / FSM) (m/f/d)
Schwarz Group2 months ago
Barcelona, SpainMid Level
Responsibilities
- Perform software engineering activities in collaboration with product managers and engineers.
- Implement, develop, and take responsibility for solutions on the internal ServiceNow application suite.
- Work on the Retail Service Management and Field Service Management modules in collaboration with ServiceNow colleagues.
- Create and maintain technical documentation for configurations, customizations, and integrations.
- Monitor ServiceNow releases and new features and apply platform best practices.
Requirements
- Experience developing with ServiceNow, particularly in the Customer Service Management module.
- Professional experience in IT projects.
- ServiceNow Certified Customer Service Management Implementation Specialist certification is preferred.
- Business-fluent English is required; German language skills are a plus.
- Very good communication skills and willingness to learn and develop on the job.
Benefits
- Work with an international Software Engineering team supporting digital transformation across the Schwarz Group.
- Work on globally used internal ServiceNow applications across retail service management, portals, mobile applications, and field service management.
- The company highlights fast decision-making, creative freedom, and the stable foundation of the Schwarz Group.
Categories
About Schwarz Group
Schwarz Group is a German retail group that owns and operates the Lidl and Kaufland grocery chains, plus production and waste-management businesses (Schwarz Produktion and PreZero). Through its digital arm Schwarz Digits it builds and runs IT, cloud, data, and security services for its brands and external clients, and offers retail media solutions via Schwarz Media. Headquartered in Neckarsulm, it is privately held and active across Europe and beyond.