Senior Solutions Engineer, Named Accounts - Cincinnati, OH
Cloudflare4 months ago
Responsibilities
- Identify customer initiatives and business challenges and map them to appropriate Cloudflare solutions.
- Build technical champions and strong relationships within enterprise customer accounts.
- Lead demonstrations and proof-of-concept activities for prospects and customers.
- Develop and present tailored customer presentations for audiences at all organizational levels.
- Partner with sales teams to understand customer requirements and provide technical sales support.
- Prepare and deliver technical presentations and demos explaining Cloudflare products and services.
- Run proof-of-concept trials for customers.
- Create professional content such as white papers and blog posts to share Cloudflare expertise.
- Represent and evangelize Cloudflare at developer, community, technology, cybersecurity, and industry events.
- Apply vertical knowledge and domain expertise to advise customers on best practices.
Requirements
- Bachelor’s degree or equivalent relevant work experience.
- At least five years of pre-sales experience.
- Customer-facing technical experience, such as Solutions Engineering, with exposure to CDN, security, networking, or SaaS technologies.
- Strong written, verbal, and presentation communication skills.
- Ability to manage multiple projects and activities concurrently.
- Knowledge of customer network and application designs, including hybrid environments using Azure, AWS, and GCP, is desirable.
- Understanding of application and network security, SaaS environments, VPN and remote access challenges, routing, subnetting, split tunnels, SD-WAN, and local internet breakout is desirable.
- Experience or knowledge with SIEM and log analytics platforms is desirable.
- Knowledge of client operating systems and software distribution is desirable.
- Ability to communicate network and security transformation concepts to senior staff and executives.
- Awareness of CDN providers and internet security technologies.
- Graduate-level education in computer science, engineering, or a related field is a bonus but not required.
- Relevant Azure, AWS, or GCP Architect certifications are a plus.
Benefits
- Medical/Rx, dental, and vision insurance
- Flexible spending and commuter spending accounts
- Fertility and family-forming benefits
- On-demand mental health support and Employee Assistance Program
- Global travel medical insurance
- Short- and long-term disability, life, and accident insurance
- 401(k) retirement savings plan and employee stock participation plan
- Flexible paid time off and parental, pregnancy health, medical, and bereavement leave
- Up to 50% travel is required; applicants advancing to offer stage may attend an in-person interview at a Cloudflare office or hub
Tech Stack
Categories
Solutions Engineering
About Cloudflare
Cloudflare builds a global network that provides CDN, DDoS mitigation, DNS, Zero Trust security, and developer/edge computing tools for organizations of all sizes. It sells subscriptions to its cloud-based platform and usage-based services that protect and accelerate web sites, APIs, and corporate networks, plus serverless apps via Workers. Founded in 2009 and headquartered in San Francisco, it is a public company traded on the NYSE (ticker: NET).