11 months ago
Base Salary
$256k - $276k/yr
Responsibilities
- Develop and manage reliability metrics and SLOs for AI-driven API services and agentic AI platform features.
- Implement observability and monitoring systems for real-time performance tracking and fault detection.
- Design and drive automated failover, recovery, and incident response strategies for high-availability AI infrastructure.
- Optimize resource utilization, including GPU and accelerator efficiency, for cost-effective AI system operation.
- Collaborate with engineering, platform, and product teams to align reliability efforts with organizational goals.
- Lead internal tooling and automation initiatives focused on AI system stability and operational excellence.
- Continuously improve deployment practices, monitoring approaches, and incident management processes.
Requirements
- Strong background in AI reliability engineering, SRE, or DevOps for distributed systems.
- Understanding of the reliability challenges of large-scale AI systems and AI-specific reliability metrics.
- Experience with cloud platforms, monitoring tools, and incident response automation.
- Ability to collaborate across teams and influence reliability and operational best practices.
- Hands-on experience with AI/ML infrastructure, GPU/xPU optimization, and scaling is a bonus.
- Familiarity with API platform operations and large-scale distributed services is a bonus.
- Experience building or operating observability tools for AI and agentic systems is a bonus.
- Open-source contributions or reliability engineering thought leadership are a bonus.
Benefits
- Flexible schedule
- Full medical coverage
- Flexible paid time off (PTO)
- Wellness reimbursement
- Monthly lunch stipend
- Team-building events
- Donation-matching program
- Hybrid work model with three days per week in the office for roles based in San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York
Categories
DevOpsSite Reliability
About Postman
Postman is the world’s leading API platform. Postman's features simplify each step of building an API and streamline collaboration to help create better APIs—faster. More than 40 million developers and 500,000 organizations across the globe use Postman today. Our customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. Check out our open positions if you’d like to learn more: https://www.postman.com/careers/