30 days ago
Lisbon, PortugalSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Collaborate with product and engineering teams to identify valuable opportunities and improve systems in production.
- Design systems for accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into reliable AI-enabled systems that can scale.
Requirements
- Hands-on engineering experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical programming stack.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Sound judgment about which processes should and should not be automated.
- Experience in fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation is a strong plus.
- Strong English communication skills are required.
- Candidates must already be based in Portugal.
- Candidates should have personally helped build, ship, or scale a serious product, platform, or system.
Benefits
- Remote work, provided the candidate is based in Portugal.
- English is the main working language across global teams.
- Fast interview process intended to reach an offer within one week for strong candidates.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.