7 months ago
Manila, PhilippinesSenior
Responsibilities
- Design, build, secure, maintain, optimize, and document Elastic Cloud Stack and AWS Managed Prometheus observability solutions.
- Operate and improve dashboards, alerting mechanisms, escalation processes, and monitoring frameworks for infrastructure, systems, and applications.
- Architect Elasticsearch solutions, structure queries, tune clusters and indexing, and manage data retention through index lifecycle policies.
- Design Elastic Common Schema pipelines for application logs and metrics and automate Beat-agent deployments with Ansible.
- Use Terraform to manage production infrastructure in AWS and develop customized monitoring scripts and solutions.
- Create Elastic Watcher and Kibana alerting integrations with ticketing tools and Microsoft Teams.
- Develop machine-learning monitoring jobs and observability AI solutions for incident detection, analysis, and proactive resolution.
- Collaborate with application owners, engineers, and development teams to gather requirements and support production systems.
- Lead IT infrastructure monitoring projects, manage vendors, provide SME escalation support, and participate in Agile team ceremonies.
Requirements
- A technical degree in Information Technology.
- Experience with Elastic Cloud and AWS Managed Prometheus.
- Knowledge of system installation, system tasks, data collection, network troubleshooting, data pipelines, and cluster administration.
- Proficiency in Python, Bash, PowerShell, Painless, and other scripting languages.
- Extensive experience with Elasticsearch, Logstash, Kibana, Beats, Elastic Machine Learning, APM, X-Pack, and REST API integrations.
- Experience evaluating and tuning Elastic clusters, configurations, indexing, search performance, security, and administration.
- Proficiency with Prometheus, Grafana, AWS observability tools, and their performance, security, and management.
- Experience with OTEL Collectors and security integrations including Windows SAML, LDAP, and Kerberos.
- Experience with AWS CloudWatch, CloudTrail, Kubernetes, Docker, and Lambda.
- Experience integrating Elastic alerting with third-party ticketing tools and implementing observability AI agents and frameworks.
Benefits
- Remote and hybrid working arrangements are available.
- Fully paid comprehensive health and well-being benefits are provided.
- Employees receive career development frameworks, structured learning paths, training, progression plans, and leadership development opportunities.
Tech Stack
Categories
About HedgeServ
HedgeServ provides fund administration and middle- and back-office services for alternative asset managers, delivered through a proprietary platform plus staffed operations. Offerings span fund accounting, investor services, risk and compliance, data aggregation, and portfolio reporting across hedge funds, private equity, private credit, real estate, and other vehicles. Founded in 2008 and headquartered in Dallas, it is privately held with more than $700 billion in assets under administration and offices across North America, Europe, and Asia-Pacific.