Staff Backend Engineer, Customer Value Optimization
HelloFresh5 hours ago
Toronto, CanadaStaff+
Responsibilities
- Design, build, and own scalable infrastructure for live serving of ML models in production.
- Translate Data Science requirements into scalable backend engineering solutions.
- Define best practices for model serving, APIs, and system design across squads.
- Lead cross-squad technical initiatives from architecture decisions through hands-on implementation.
- Partner with Data Scientists to make models performant, observable, and maintainable in production.
- Contribute to engineering standards and the technical roadmap across the tribe.
- Mentor and support engineers without direct line management responsibility.
Requirements
- 7+ years of backend engineering experience with a strong foundation in Python.
- Proven experience building and operating ML model-serving systems or ML platforms in production.
- Deep understanding of distributed systems, APIs, and microservices architecture.
- Experience delivering complex cross-functional projects across team boundaries.
- Strong communication skills for working with Data Scientists, Machine Learning Engineers, and Data Engineers.
- Collaborative, low-ego approach with strong technical judgment.
- Experience with ML frameworks and serving tools is preferred.
- Familiarity with feature stores, model registries, or MLOps tooling is preferred.
- Background in e-commerce, subscription, or personalization domains is preferred.
Benefits
- Health and dental benefits from day one, a Health Spending Account, Headspace access, and GoodLife fitness discounts.
- Generous vacation and PTO.
- Parental leave top-up program.
- Career progression and continued learning through the L&D team.
- Team socials and company days.
- Flexible hybrid work with remote flexibility and a minimum of three days in the office per week.
- Discounts on HelloFresh, Chefs Plate, and Factor meal boxes.
Tech Stack
Categories
About HelloFresh
HelloFresh builds subscription meal kits for households, delivering pre-portioned ingredients and recipes to cook at home. The company sells direct-to-consumer across North America, Europe, and Australia under multiple brands, with revenue from recurring subscriptions and add-ons like market items. Founded in 2011 and headquartered in Berlin, HelloFresh is a public company listed in Germany (ETR) and operates its own fulfillment and last-mile logistics.