Intermediate Software Engineer- (AIOps)
PointClickCare
13 days ago
Mississauga, Canada
Mid Level / Senior
H1B Sponsor
Responsibilities
- Build ML-based anomaly detection and pattern recognition systems.
- Enhance telemetry with smart tagging and metadata for better AI insights.
- Develop event-driven workflows and self-healing systems using AI triggers.
- Automate incident response with generative AI and custom AI agent orchestration.
- Use time-series forecasting and predictive modeling to anticipate failures.
- Optimize infrastructure with AI-powered autoscaling and cost-aware resource allocation.
- Build scalable, fault-tolerant systems in a cloud-native environment.
- Participate in on-call rotations and lead incident response for critical systems.
- Run internal AIOps workshops and help teams adopt AI maturity models.
- Champion responsible AI practices and ethical automation.
Requirements
- 5+ years' experience in software engineering.
- Experience with SRE principles.
- Experience with AI/ML in production environments.
- A passion for automation, intelligent systems, and operational excellence.
- Strong debugging, problem-solving, and system design skills.
Benefits
- Benefits starting from Day 1.
- Retirement Plan Matching.
- Flexible Paid Time Off.
- Wellness Support Programs and Resources.
- Parental & Caregiver Leaves.
- Fertility & Adoption Support.
- Continuous Development Support Program.
- Employee Assistance Program.
- Allyship and Inclusion Communities.
- Employee Recognition.
Tech Stack
AzureBashDatadogDockerGitHub ActionsJavaJenkinsKubernetesMicrosoft SQL ServerMySQLPostgreSQLPrometheusPythonSpinnakerTerraform
Categories
AI & MLBackendDevOps