17 hours ago
Nāgpur, IndiaSenior
Responsibilities
- Architect, design, and implement scalable, secure, and upgrade-safe ServiceNow WSD solutions.
- Develop and extend Space, Reservations, Workplace Case, Visitor, and Concierge applications.
- Use App Engine Studio, Flow Designer, UI Builder, Now Experience, Scripted REST APIs, and IntegrationHub.
- Model workplace data according to CSDM 4.0/5.0 and maintain data governance and Service Graph integrations.
- Build automation and integrations with ITSM, HRSD, Facilities, MID Server, OAuth 2.0, and external systems.
- Develop Next Experience Workspaces and Portals with accessibility aligned to WCAG.
- Configure AI Search, Virtual Agent, and Next Best Action capabilities.
- Implement ACLs, roles, scoped application protections, Zero Trust principles, and GDPR/HIPAA compliance controls.
- Create ATF test suites, participate in code reviews, perform instance scans, and support CI/CD pipelines using Application Repository and Git.
- Mentor junior developers, promote WSD best practices, and track the ServiceNow product roadmap.
Requirements
- At least 5 years of overall experience is required.
- At least 4 years of ServiceNow development experience and 2 years focused on WSD or Facilities.
- 15 years of full-time education.
- Expertise with scoped applications, Flow Designer, IntegrationHub, UI Builder, and Now Experience.
- Proven implementation experience with CSDM 4.0/5.0.
- Advanced JavaScript ES6+ and Glide APIs experience with secure coding practices.
- Experience with IntegrationHub, MID Server, and OAuth 2.0 integrations.
- Experience with ATF, instance scanning, and CI/CD pipeline management.
- Strong knowledge of access controls, data privacy, and security practices.
- Preferred CAD or CIS-WSD certification, Service Graph Connectors, Decision Builder, and AI Search experience.
- Preferred Agile/Scrum and DevOps experience and an enterprise or regulated-environment background.
Tech Stack
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.