3 days ago
Bengaluru, IndiaEntry Level
Responsibilities
- Execute Salesforce configuration and custom development tasks within managed-service engagements.
- Support application lifecycle activities across build, enhancement, integration, and maintenance workstreams.
- Review client data and perform quality checks, enrichment, and processing activities.
- Monitor quality-control procedures, document findings, and raise issues for resolution.
- Handle service requests, queries, and escalations related to Salesforce-supported business processes.
- Track corrective actions and follow up on open items to support service delivery.
- Apply process documentation, delivery standards, and service-management practices while learning new tools and technical methods.
Requirements
- At least a bachelor’s degree is required.
- Oral and written proficiency in English is required.
- Hands-on Salesforce Configuration and Customization experience with LWC, Apex, and Test Classes is required.
- Experience implementing Sales Cloud, Service Cloud, or Consumer Goods Cloud is preferred.
- Understanding of Consumer Goods Cloud and API-led architecture is preferred.
- Consumer Goods Cloud Retail Execution experience is beneficial.
- Experience applying cloud development skills to application modernization and support is preferred.
- Ability to gather requirements, analyze data, translate findings into code, and manage issue tracking and process documentation is preferred.
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About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.