Forward Deployed Engineer (FDE)
TeleTracking Technologies, Inc.4 months ago
Pittsburgh, PA, USASenior
Responsibilities
- Work directly with health system stakeholders, clinicians, administrators, IT teams, and frontline users to identify operational pain points and create solution prototypes.
- Support client deployments from discovery through configuration, integration, validation, go-live, adoption, and value measurement.
- Design, build, and deploy healthcare solutions using data pipelines, transformation logic, object models, dashboards, workflow tools, AI tools, and platform capabilities.
- Prototype and iterate solutions based on feedback from frontline users and operational leaders.
- Partner with Product, Engineering, Implementation, and Client Success to convert client needs into repeatable product capabilities and scalable software applications.
- Work with structured and unstructured healthcare data for data mapping, workflow design, integration planning, testing, and operational validation.
- Identify data quality issues, workflow gaps, implementation risks, and adoption barriers.
- Provide technical partnership during engagements, including user onboarding, troubleshooting, and alignment with quality, safety, security, and regulatory priorities.
- Communicate implementation progress, technical findings, and business outcomes to technical and non-technical audiences.
- Define, track, and report measurable operational and customer outcomes.
- Travel frequently and embed with healthcare organizations across the U.S. for discovery, deployment, validation, and client development activities.
Requirements
- Bachelor’s degree in computer science, engineering, information systems, healthcare informatics, information technology, software engineering, or a related field; equivalent practical experience may be considered.
- At least 5 years of experience in technical consulting, solution engineering, technical implementation, data engineering, healthcare IT, software engineering, platform engineering, systems integration, or related work.
- Demonstrated experience working directly with customers to solve complex operational problems during discovery, implementation, or deployment projects.
- Strong analytical, technical problem-solving, system-thinking, stakeholder management, communication, collaboration, and execution skills.
- Ability to work effectively in ambiguous environments with incomplete information and evolving requirements.
- Ability to bridge technical, operational, and product conversations with technical and non-technical stakeholders.
- Preferred experience with healthcare technology, provider operations, health systems, EHR vendors, hospital operations, healthcare interoperability, and compliance frameworks.
- Preferred familiarity with Epic, Oracle Health/Cerner, athenahealth, Meditech, Altera/Allscripts, HL7, FHIR, ADT feeds, interface engines, claims data, HIPAA, HITECH, ontology-based data modeling, workflow automation, decision intelligence platforms, and Palantir Foundry.
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Benefits
- Medical, dental, and vision premiums are paid 100% for employees, with family medical coverage paid 100% and dependent dental and vision available at a small cost starting day one.
- Life and AD&D insurance.
- Medical, dependent care, and transportation flexible spending accounts.
- 401(k) retirement savings plan.
- Tuition reimbursement.
- Military paid leave of up to 6 months of base salary while on military leave.
- Paid time off.
- Paid parental leave.
Categories
Forward Deployed
About TeleTracking Technologies, Inc.
TeleTracking Technologies builds hospital operations software that manages patient flow, bed capacity, transfers, and real-time location tracking for health systems. The privately held company, founded in 1991 and headquartered in Pittsburgh, sells enterprise software and services used by over 1,000 hospitals across North America and Europe. Its platform supports transfer/referral centers, workflow automation, and patient transport to improve throughput and resource utilization.