6 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Operate and maintain edge compute, networking, and storage infrastructure across distributed global sites.
- Deploy and maintain reliable, resilient, and high-performing edge workloads and services.
- Implement monitoring, alerting, logging, tracing, dashboards, runbooks, and standard operating procedures.
- Own incident response, including triage, root-cause analysis, corrective actions, prevention, P1/P2 bridges, and post-incident reviews.
- Track and improve SLOs, SLIs, error budgets, availability, latency, error rates, deployment failures, and MTTR.
- Build and manage CI/CD pipelines and infrastructure-as-code/configuration-management processes for repeatable edge deployments.
- Manage edge Kubernetes clusters and containerized workloads.
- Maintain device fleets and gateways and implement remote-management strategies.
- Coordinate with platform, Google, engineering, security, network, and field teams to resolve issues and improve operational maturity.
Requirements
- At least 3 years of experience with Google Cloud Compute Services.
- 15 years of full-time education.
- Experience with GCP, Docker, Kubernetes, edge Kubernetes distributions, GitHub, GCP Cloud Build, and Terraform.
- Experience with observability tools including Prometheus, Grafana, ELK, or OpenSearch.
- Knowledge of security tooling and practices including Vault or Key Vault, certificate management, image scanning, and policy engines.
- Knowledge of networking technologies such as SD-WAN/SASE, VPN, BGP, NAT, DNS, and proxies is optional.
- Strong troubleshooting, communication, ownership, and issue-resolution skills.
- Ability to work across time zones in shifts, support a 24/7/365 operation, and participate in on-call rotations.
Benefits
- The position is based in the Bengaluru office.
- The role involves shifts operating 24/7/365 and on-call rotations.
Tech Stack
Categories
DevOpsSite Reliability
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.