Accenture

Application Support Engineer

Accenture
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7 days ago
Bengaluru, IndiaMid Level
H1B Sponsor

Responsibilities

  • Operate and maintain edge compute, networking, and storage infrastructure across distributed global sites.
  • Deploy and maintain reliable, resilient, and high-performing edge workloads and services.
  • Implement monitoring, alerting, logging, tracing, dashboards, runbooks, and standard operating procedures.
  • Own incident response, including triage, root-cause analysis, corrective actions, prevention, P1/P2 bridges, and post-incident reviews.
  • Track and improve SLOs, SLIs, error budgets, availability, latency, error rates, deployment failures, and MTTR.
  • Build and manage CI/CD pipelines and infrastructure-as-code/configuration-management processes for repeatable edge deployments.
  • Manage edge Kubernetes clusters and containerized workloads.
  • Maintain device fleets and gateways and implement remote-management strategies.
  • Coordinate with platform, Google, engineering, security, network, and field teams to resolve issues and improve operational maturity.

Requirements

  • At least 3 years of experience with Google Cloud Compute Services.
  • 15 years of full-time education.
  • Experience with GCP, Docker, Kubernetes, edge Kubernetes distributions, GitHub, GCP Cloud Build, and Terraform.
  • Experience with observability tools including Prometheus, Grafana, ELK, or OpenSearch.
  • Knowledge of security tooling and practices including Vault or Key Vault, certificate management, image scanning, and policy engines.
  • Knowledge of networking technologies such as SD-WAN/SASE, VPN, BGP, NAT, DNS, and proxies is optional.
  • Strong troubleshooting, communication, ownership, and issue-resolution skills.
  • Ability to work across time zones in shifts, support a 24/7/365 operation, and participate in on-call rotations.

Benefits

  • The position is based in the Bengaluru office.
  • The role involves shifts operating 24/7/365 and on-call rotations.

Tech Stack

Categories

DevOpsSite Reliability
Accenture

About Accenture

10,000+ employees

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

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