5 hours ago
Geneva, SwitzerlandSenior
Responsibilities
- Act as deputy service manager and share technical ownership for CERN’s email services and messaging ecosystem.
- Operate, evolve, troubleshoot, and improve collaboration and communication services, including email, group management, media, video conferencing, and Indico.
- Manage synchronization of email identities, attributes, group memberships, and collaboration services across Active Directory, Entra ID, Exchange Online, and CERN computing systems.
- Operate the distribution groups archive service and the Microsoft 365 groups provisioning integration with the CERN Computing Resources Portal.
- Develop, integrate, refactor, and automate software and services while improving scalability, security, reliability, observability, and user experience.
- Work with infrastructure, security, and IT service teams to deliver robust and scalable production solutions.
Requirements
- Master’s degree or equivalent relevant experience in Computer Science or a related field.
- Experience or strong interest in software and web application development using technologies such as C#, .NET, Python, JavaScript, Flask, React.js, and PostgreSQL.
- Familiarity with Kubernetes/OpenShift, Puppet, OpenStack, database or data analytics technologies, SQL, and the ELK stack.
- Experience designing, deploying, or operating reliable production services and addressing scalability, security, and reliability challenges.
- Knowledge of programming, scripting, service management, automation, application software development, systems administration, system configuration, and ICT security practices.
- Experience with large-scale email or groupware platforms, Microsoft 365, Exchange Online, identity management, email protocols, or cloud and hybrid-environment automation is advantageous.
- Spoken and written English and a commitment to learn French.
- Candidates should demonstrate problem solving, results orientation, teamwork, initiative, flexibility, and a collaborative mindset.
Benefits
- Limited-duration five-year contract, with possible extension up to eight years and potential eligibility for an indefinite contract.
- Hybrid work arrangement and a 40-hour work week.
- 30 days of paid leave per year plus a two-week annual closure.
- Comprehensive health insurance, CERN Pension Fund membership, and family, child, and infant allowances.
- Relocation support including installation, removal, and travel expenses where applicable.
- Competitive tax-free salary that increases with relevant experience.
- The role may require night, Sunday, and official-holiday work and standby duty.
Tech Stack
Categories
About CERN
CERN is the European Organization for Nuclear Research, an intergovernmental, nonprofit laboratory headquartered in Meyrin, Switzerland (founded 1954). It designs, builds, and operates particle accelerators and detectors—most notably the Large Hadron Collider—and provides large-scale computing and data services for a worldwide physics community. Funded by its European Member States, CERN hosts thousands of visiting researchers and engineers and develops technologies ranging from control systems to identity and access management used across its experiments.