5 days ago
Responsibilities
- Own end-to-end DevHome operations, partner onboarding support, and release execution through post-release verification.
- Manage Android and iOS releases, including submissions, phased rollouts, cherry-picks, rollback readiness, and release tracking.
- Resolve production escalations involving partner access, login issues, onboarding, configuration, and documentation workflows.
- Make safe changes across Go services, React and Docusaurus surfaces, infrastructure, configurations, secrets, tokens, and documentation.
- Maintain Terraform-managed AWS infrastructure, GitLab runners, CI/CD pipelines, and reliability-critical operational tooling.
- Investigate incidents and performance issues using Datadog, Kibana, logs, and system-level troubleshooting.
- Support AMI rotation, EC2 and Docklet maintenance, backend scaling, and migration to MEKS.
- Build automation, scripts, internal tools, approval systems, and operational workflows that reduce manual effort.
- Contribute to on-call readiness, root-cause analysis follow-ups, standard operating procedures, runbooks, and post-mortems.
- Coordinate with internal departments and external partners to unblock launches and maintain reliable platform operations.
Requirements
- 5+ years of hands-on experience in TechOps, DevOps, SRE, release engineering, platform support, or similar operational engineering roles.
- Strong Go skills and the ability to safely modify a large shared monorepo.
- Experience across application and operations layers, including infrastructure, CI/CD, secrets, documentation, and production troubleshooting.
- Experience with release operations, production change management, feature rollouts, and mobile application releases.
- Working knowledge of GitLab, Jira, Confluence, and Slack.
- Hands-on Terraform and AWS experience, including Route 53, security groups, runners, compute lifecycle management, and safe infrastructure changes.
- Working knowledge of Kubernetes and EKS, including Helm charts, service-mesh-style networking, namespaces, staged migrations, or MEKS migration work.
- Experience triggering, debugging, and maintaining GitLab pipelines, release automation, and deployment workflows such as Conveyor or similar tools.
- Experience with OAuth 2.0, OpenID Connect, token flows, HMAC, and secret management for partner-facing API platforms.
- Experience with HashiCorp Vault or equivalent secret and token management systems.
- Familiarity with React and Docusaurus for partner portal and developer documentation workflows.
- Experience using Datadog, Kibana, logs, and production telemetry to investigate operational issues.
- Experience building internal administration tools, workflow automation, approval systems, Slack bots, or similar tooling.
- Ability to partner across engineering, business development, legal, operations, partner engineering, and external developer teams.
- Experience supporting external-facing partner or developer platforms, including canary or phased rollouts, production hardening, post-mortems, runbooks, or mentoring.
Benefits
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex flexible benefits package.
- Parental leave, Birthday leave, and Love-all-Serve-all volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements with differentiated hours.
- Onsite work in the Jakarta office.
- Inclusive and equitable equal-opportunity workplace.
About Grab
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better