Senior ServiceNow Developer - Minimum Interim Secret Clearance (or higher)

17 days ago

Remote, United StatesSenior

Responsibilities

Design, develop, test, configure, and deploy ServiceNow solutions, custom applications, automated workflows, and Service Catalog items.
Write and maintain server-side and client-side JavaScript using Glide APIs, Business Rules, Script Includes, Client Scripts, and ACLs.
Build Flow Designer automations, catalog client scripts, UI policies, variable sets, and record producers.
Support and optimize Incident, Problem, Change, Request, and Knowledge Management ITSM modules.
Design and implement REST and SOAP integrations using IntegrationHub, including transforms, error handling, and retry logic.
Execute unit, integration, regression, and Automated Test Framework testing; maintain update sets, release documentation, and technical design records.
Ensure solutions meet Section 508 accessibility requirements and FISMA/NIST security controls.
Mentor developers, establish development standards, lead code and peer reviews, and support release management and governance.
Participate in client-facing technical design discussions and translate business requirements into technical solutions.

At least 6 years of hands-on ServiceNow development and configuration experience, including guiding or mentoring other developers.
Bachelor's degree in Computer Science, Information Systems, or a related field from an accredited university.
Strong server-side and client-side JavaScript skills, including Glide APIs, Business Rules, and Script Includes.
Experience building Service Catalog items, workflows or Flow Designer automations, and REST, SOAP, and IntegrationHub integrations.
Demonstrated ownership of complex builds from requirements through rollout and experience enforcing development standards.
Experience representing technical solutions in client-facing discussions and working in an Agile/Scrum environment.
ServiceNow Certified Application Developer certification and at least one ServiceNow Certified Implementation Specialist certification, preferably CIS-ITSM.
Preferred qualifications include Automated Test Framework proficiency, release coordination, version control, automated testing strategies, federal or defense contracting experience, Service Portal, UI Builder, Now Experience, ITSM, IT asset and configuration management, ITIL, and additional CIS certifications.
Active Interim Secret security clearance with the ability to obtain and maintain a final Secret clearance; U.S. citizenship is required.

Fully remote position within the U.S. with availability required during East Coast business hours.
Health, dental, and vision insurance.
401(k), flexible spending account, paid time off, and 11 paid federal holidays.
Education reimbursement.
Occasional travel may be required for major planning events; no relocation or office reporting is expected.

201-500 employees