Summer Internship Program 2027 - Release Engineering Intern
Intercontinental Exchange2 days ago
Jacksonville, FL, USAIntern
H1B sponsor
Responsibilities
- Analyze ServiceNow and Jira ticket history to identify recurring manual-effort issues suitable for automation.
- Build a working automation, script, or self-service tool for at least one high-volume ticket type.
- Help build and maintain software build and release processes focused on self-service and developer enablement.
- Support release tracking, day-to-day ticket triage, and documentation of runbooks and known issues.
- Participate in standups, planning, and retrospectives and collaborate with engineering, QA, and support teams.
- Perform additional duties and contribute to assigned projects.
Requirements
- Be currently enrolled in a degree program at an accredited university and advancing to at least the junior year of study.
- Pursue a degree in Computer Science, Software Engineering, Information Systems, or a related field.
- Have a basic understanding of Git and scripting in Python or Bash.
- Strong written and oral communication skills and curiosity about process inefficiency.
- Exposure to CI/CD, Jira, ServiceNow, or Windows/Unix platforms is preferred but not required.
Benefits
- Participate in weekly professional-development sessions led by industry leaders.
- Build connections with fellow interns and gain exposure to financial services, technology, and mortgage industries.
- Full-time, five-day-per-week, in-person work at the Jacksonville office is required for the entire internship.
- Choose one program schedule: May 24, 2027–August 6, 2027, or June 7, 2027–August 20, 2027; partial participation or alternate dates cannot be accommodated.
About Intercontinental Exchange
Intercontinental Exchange operates global exchanges and clearing houses, offers fixed income and commodities trading platforms, and sells market data, listings, and mortgage technology to financial institutions and lenders. Its revenue comes from transaction and clearing fees, data subscriptions, listings, and software. Founded in 2000 and headquartered in Atlanta, it owns the New York Stock Exchange and ICE Mortgage Technology, and is publicly traded on the NYSE under the ticker ICE.