5 days ago
Base Salary
$139k - $191k/yr
Responsibilities
- Provide onsite first-line product support for Tachyon software to customer engineering teams.
- Debug software recipes for advanced semiconductor nodes and characterize reported issues.
- Develop customer relationships, conduct regular reviews, and communicate customer requirements to Brion, Product Engineering, and R&D.
- Coordinate and drive technical responses, manage open customer cases in JIRA, and track customer engagement status.
- Define technical specifications and timelines, draft Statements of Work, and lead multi-month projects with small teams.
- Monitor project deliveries, coach team members, manage company-customer communications, and provide or coordinate customer training.
- Travel internationally occasionally as required.
Requirements
- Bachelor’s, master’s, or PhD-level education in Electrical Engineering, Optics Sciences, or Physical Sciences.
- 4–6 years of experience with computational lithography and OPC software tools.
- Previous experience interfacing directly with customers.
- Lithography knowledge is a plus.
- Strong analytical, problem-solving, communication, organizational, leadership, and interpersonal skills.
- Ability to work effectively with other teams.
- Must be legally authorized to access controlled technology under applicable U.S. export regulations.
Benefits
- Medical, dental, vision, and basic life insurance for employees and families.
- 401(k) plan participation.
- Eight hours of vacation leave per month and 13 paid holidays annually.
- Austin, Texas work location with a hybrid designation and occasional international travel.
Categories
Solutions Engineering
About ASML
ASML designs and builds extreme ultraviolet (EUV) and deep ultraviolet (DUV) photolithography machines, along with control software and lifecycle services, used by chipmakers to mass-produce microchips. Its revenue comes primarily from system sales and installed-base service contracts. Founded in 1984 and headquartered in Veldhoven, Netherlands, ASML supplies major semiconductor manufacturers, including TSMC, Samsung, and Intel.