3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Design and develop CCAI applications and systems using Google Cloud Machine Learning Services, Dialogflow CX, and Agent Assist.
- Develop chatbot solutions integrating CCAI and other cloud services.
- Integrate Dialogflow agents with Google Assistant, Facebook Messenger, Slack, websites, IVR systems, and telephony platforms.
- Configure Dialogflow CX flows, pages, webhooks, playbooks, and tool integrations.
- Create agents in Agent Builder and integrate them into end-to-end pipelines using Python.
- Apply GenAI and Vertex AI models using deep learning, neural networks, chatbots, and image processing.
- Build, train, and deploy custom AI models with Google Vertex AI.
- Implement backend services using Google Cloud Functions and other APIs.
- Document technical designs, processes, and integration setup.
Requirements
- At least 5 years of professional experience; the posting additionally specifies 7 years in Google Cloud Machine Learning Services, GenAI, Vertex AI, or CCAI.
- Hands-on experience with CCAI and Dialogflow CX and understanding of generative AI.
- Strong understanding of AI/ML algorithms and techniques.
- Experience with chatbots, generative AI models, and prompt engineering.
- Experience with cloud or on-premises application pipelines and production-ready quality.
- Programming experience with Python or Node.js.
- Experience with IVR integration, telephony systems, webhook setup, and API integration.
- 15 years of full-time education.
- Cloud Data Architecture experience and Cloud ML/PCA/PDE certification are preferred.
Tech Stack
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.