7 days ago
Sydney, Australia +2 moreSenior
Responsibilities
- Provide day-to-day DevOps support across client CI/CD pipelines, source control, build and release processes, infrastructure automation, deployments, and environment reliability.
- Investigate client issues, pipeline failures, deployment defects, configuration problems, scripting issues, integrations, performance concerns, and environment support requests.
- Develop and maintain automation, scripts, pipeline templates, infrastructure-as-code modules, and deployment improvements.
- Support release management, environment readiness, deployment validation, configuration changes, patches, rollback planning, and release-cycle testing.
- Create and maintain technical specifications, deployment guides, test scripts, runbooks, release notes, knowledge articles, and client support materials.
- Support service governance, including ticket prioritisation, SLA commitments, access controls, change controls, documentation standards, and knowledge management.
- Track incidents, ticket trends, deployment issues, platform outcomes, service outcomes, and client feedback to recommend continuous improvements.
- Facilitate workshops, triage sessions, support status meetings, technical walkthroughs, and stakeholder briefings.
Requirements
- At least 5 years of experience supporting Azure DevOps, CI/CD pipelines, cloud platforms, live client environments, application support, or solution delivery roles.
- Experience with build and release pipelines, infrastructure automation, SIT, UAT, end-user coordination, go-live activities, ticket resolution, and managed services programs.
- Strong working knowledge of Azure DevOps, Git, YAML pipelines, PowerShell, Azure services, monitoring tools, infrastructure as code, release management, and support processes.
- Experience creating deployment documentation, test plans, knowledge articles, service improvement actions, environment readiness checks, or client readiness plans.
- Secondary working knowledge of Azure Integration Services, Logic Apps, Azure Service Bus, APIs, data connectors, container platforms, and Microsoft cloud integration patterns.
- Bachelor’s degree in IT, computer science, business systems, engineering, cloud computing, software development, or a related field.
- Must be an Australian citizen and eligible to obtain and maintain an Australian Government security clearance.
- Microsoft Certified: DevOps Engineer Expert (AZ-400), Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Azure Developer Associate (AZ-204), or other relevant Azure, DevOps, automation, cloud platform, integration, governance, or IT service management certifications are desirable.
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.