20 days ago
Tarrytown, NY, USAMid Level
H1B sponsor
Base Salary
$119k - $175k/yr
Responsibilities
- Partner with account executives, solution consultants, and leadership to develop account and deal strategies.
- Lead customer discovery to identify needs, requirements, decision criteria, and business issues.
- Design solutions using Benchling capabilities, industry best practices, scientific data models, and R&D processes.
- Present and demonstrate solutions, address customer questions and objections, and position solutions against alternatives.
- Collaborate with product management to communicate customer needs, industry trends, and roadmap priorities.
- Create reusable solutions, content, and training while mentoring and supporting other solution consultants.
Requirements
- PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, or a similar life science field.
- At least four years of work experience, ideally in a customer-facing capacity.
- Experience with scientific or informatics software such as LIMS or ELN is preferred.
- Experience demonstrating scientific software in a pre-sales setting is highly desired.
- Ability to model scientific data and craft solutions using product knowledge and industry best practices.
- Experience supporting or demonstrating research instruments, reagents, or software is desired.
- Understanding of research technology commonly used by biopharma companies.
- Ability to establish credibility as a trusted advisor to scientists and pitch effectively to scientific buyers.
- Willingness to travel to customer sites 25–30%.
Benefits
- Flexible hybrid work arrangement with on-site work three days per week on Monday, Tuesday, and Thursday.
- Role is based in or near Tarrytown, New York, with regular customer on-site visits.
- Expected customer-site travel of 25–30%.
Categories
Solutions Engineering
About Benchling
Benchling builds an R&D cloud and AI platform for life sciences, combining electronic lab notebooks, sample/registry management, workflow automation, and developer APIs to run models and integrate data. It sells subscriptions and services to biopharma, biotech, and research organizations; customers include Sanofi and Moderna. Founded in 2012 and headquartered in San Francisco, the company is privately held.