3 days ago
Tel Aviv-Yafo, IsraelEntry Level
Responsibilities
- Build, configure, and implement digital adoption solutions embedded in complex web applications.
- Analyze customer use cases, workflows, and application processes to design scalable technical solutions.
- Monitor production logs, troubleshoot issues, and serve as an internal escalation point for root-cause resolution.
- Own assigned solution components end-to-end, including DOM manipulation, custom scripting, configuration, testing, and iteration.
- Perform quality assurance testing for accessibility, responsiveness, scalability, and cross-browser and cross-platform compatibility.
- Collaborate with Software Engineering, Product Management, Customer Success, Professional Services, and Support teams on customer deliveries.
- Maintain and enhance digital adoption implementations through application releases, platform updates, and changing customer processes.
- Identify innovative ways to improve customer product experiences and digital adoption capabilities.
Requirements
- A B.A. from a leading university is required.
- Full professional proficiency in written and spoken English is required.
- Proficiency with JavaScript, HTML, CSS, jQuery, Web Developer Tools, and DOM manipulation is required.
- Knowledge and understanding of UI/UX principles is required.
- Strong multitasking, communication, customer-service, independent-work, learning, and attention-to-detail skills are required.
- Ability to deliver reliable, scalable, and high-quality solutions in a dynamic, evolving environment is required.
Tech Stack
Categories
Solutions Engineering
About WalkMe
WalkMe builds a SaaS digital adoption platform that overlays guidance, automation, and analytics on top of enterprise applications to streamline user workflows. It sells to large enterprises and public-sector organizations via subscriptions; customers include IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government. Founded in 2011 and headquartered in San Francisco, WalkMe is an SAP company.