2 months ago
Remote, IndiaStaff+
Responsibilities
- Design, develop, execute, and maintain automated ServiceNow test cases using ATF.
- Perform functional, regression, integration, and end-to-end testing across ServiceNow functionality, releases, enhancements, and configurations.
- Validate CMDB data quality and support data governance and data hygiene initiatives.
- Test Asset Management, compliance, auditing, access management, and security control processes.
- Test integrations with third-party systems using REST APIs, SOAP services, and Integration Hub.
- Support ServiceNow upgrades and clone activities through impact assessment, validation, and post-upgrade testing.
- Identify, document, track, and manage defects through resolution.
- Develop and maintain test plans, test cases, test scripts, and testing documentation.
- Collaborate with developers, administrators, business analysts, and stakeholders to deliver quality outcomes.
- Provide testing sign-off and quality assurance recommendations for production deployments.
- Analyze test results and drive improvements to ServiceNow quality, stability, governance, and test automation.
Requirements
- At least 5 years of experience.
- Strong hands-on experience with ServiceNow platform testing and quality assurance processes.
- Mandatory hands-on experience with ServiceNow Automated Test Framework (ATF).
- Strong knowledge of CMDB concepts, data governance, and data hygiene best practices.
- Experience designing, developing, and maintaining automated test scripts using ATF.
- Good understanding of ServiceNow platform fundamentals and core functionality.
- Experience with Asset Management processes and ServiceNow Asset Management modules.
- Knowledge of compliance, auditing, access management, and security controls within ServiceNow.
- Experience testing third-party integrations using REST APIs, SOAP services, or Integration Hub.
- Strong understanding of functional, regression, integration, and end-to-end testing methodologies.
- Ability to independently drive quality engineering initiatives and establish testing best practices.
- Strong analytical, troubleshooting, and defect management skills.
- Excellent communication and stakeholder management skills.
- Bachelor’s or master’s degree in computer science, information technology, or a related field.
- CSA certification or relevant ServiceNow certifications are advantageous.
Benefits
- Service region: South Asia.
Tech Stack
SOAP
Categories
About Nagarro
Nagarro provides digital engineering and IT consulting services to enterprises, delivering custom software development, cloud modernization, data and analytics, IoT, and digital commerce solutions. Its business model centers on project-based and managed services across the full product lifecycle, from strategy and design to build and operations. Nagarro is a public company headquartered in Munich and listed on the Frankfurt Stock Exchange, with global delivery across multiple regions.