9 days ago
India (city not specified)Staff+
Responsibilities
- Define the performance strategy and roadmap, including SLIs, SLOs, baselines, customer-impact priorities, and risk assessment for critical services.
- Build and evolve shared performance-testing frameworks and production-like environments using Kubernetes, cloud infrastructure, and test data.
- Model production traffic and customer behavior and execute load, stress, soak, and spike tests while leading capacity planning for peak events.
- Integrate performance checks into CI/CD with agreed thresholds and publish trend reports for engineering release decisions.
- Lead root-cause analysis of bottlenecks across API, database, queue, and frontend layers with development, DevOps, and infrastructure teams.
- Evaluate performance-testing tools and approaches through proofs of concept and make adoption decisions.
- Mentor SDETs and developers on performance-aware design and testing and use performance data to influence architecture decisions.
Requirements
- 8+ years of experience in performance, scalability, reliability engineering, or testing, with measurable impact on production-scale distributed systems.
- Hands-on experience with k6, Gatling, or Locust, including realistic workload modeling and distributed load generation.
- Strong programming skills in Python, JavaScript/TypeScript, or Java.
- Experience with New Relic, Prometheus/Grafana, or OpenTelemetry for isolating root causes across API, database, and queue layers.
- Understanding of service performance, concurrency, and caching.
- Experience designing trusted CI/CD performance gates with stable baselines, controlled noise, and clear pass/fail thresholds.
- Working knowledge of Kubernetes and at least one major cloud platform: GCP, AWS, or Azure.
- Experience leading performance work across multiple teams, setting direction, mentoring engineers, and influencing without direct authority.
- Preferred experience with JVM or Node.js runtime profiling, garbage-collection behavior, event-loop lag, frontend performance, Core Web Vitals, Lighthouse, real-user monitoring, AI-assisted testing tools, NoSQL or search datastores, message brokers, chaos or resilience testing, and safe production testing such as canaries or shadow traffic.
Benefits
- The company operates as a global, remote-first organization across 10+ countries.
- The role offers the opportunity to work on performance testing for a large-scale platform supporting more than 1 million businesses.
Tech Stack
Categories
About HighLevel
HighLevel builds a white-label, all-in-one marketing and CRM platform for agencies, entrepreneurs, and SMBs, combining lead capture, automation, email/SMS, websites and funnels, payments, and appointment management. Founded in 2018 and headquartered in Dallas, it is privately held and raised $60M in private equity funding in 2024. The subscription SaaS serves customers in 150+ countries and is used by over one million businesses.