Principal AI Software Engineer
Palo Alto Networks3 days ago
Base Salary
$236k - $323k/yr
Responsibilities
- Architect and implement a proxy-first AI Gateway and unified API layer supporting interchangeable LLM providers.
- Build GenAI observability pipelines that capture traces, prompts, outputs, latency, cost, performance, and model drift.
- Design and develop multi-agent systems, Agent-to-Agent workflows, and orchestration for GTM and customer experience processes.
- Apply generative AI to automate business workflows including customer support and entitlement platforms.
- Create LLM-as-a-Judge evaluation frameworks and Golden Dataset testing processes.
- Implement AI safety guardrails, PII and offensive-content filtering, prompt-injection defenses, keyword filtering, behavioral analysis, and adversarial training.
Requirements
- Bachelor’s degree or equivalent experience in Computer Science or a related field.
- 10+ years of IT system architecture, design, and development experience, or 8+ years with a master’s degree, or 5+ years with a PhD.
- Proven technical leadership in Agile/Scrum environments and experience delivering large-scale implementations on aggressive timelines.
- Expert-level proficiency in Python.
- Extensive hands-on experience building applications with LLMs such as Llama 3, GPT-4, and Anthropic.
- Deep experience with multi-agent systems, Agent-to-Agent communication, and orchestration frameworks.
- Preferred: experience with GTM, sales, or support operations workflows and direct business-stakeholder partnership.
- Preferred: familiarity with Java or Node.js for enterprise integration.
- Preferred: proficiency with LangSmith, Arize, HoneyHive, or custom OpenTelemetry implementations.
- Preferred: experience establishing Golden Datasets and performing comparative analysis across models.
Benefits
- Most teams work from the office full time, with flexibility when needed.
- Employee benefits are available through the company’s benefits program.
Categories
About Palo Alto Networks
Palo Alto Networks builds cybersecurity products for enterprises and governments, including next-generation firewalls, cloud security (Prisma Cloud/Prisma Access), and SOC tools (Cortex). It sells subscriptions and appliances with cloud-delivered threat intelligence, securing networks, endpoints, and applications across data centers and public clouds. Founded in 2005 and headquartered in Santa Clara, California, the company is publicly traded on the NYSE under the ticker PANW.