2 months ago
Santiago, ChileMid Level
Responsibilities
- Provide support services by following up on and resolving client cases.
- Contribute as a stream member to upgrade, migration, and implementation projects.
- Participate in client workshops and provide on-site client assistance when needed.
- Manage defect correction and product enhancements.
- Conduct internal and client training sessions.
- Begin acting as a Support Coordinator with guidance.
- Assist senior profiles with demo and pre-sales preparation.
- Contribute to an internal product evolution stream.
Categories
About Murex
Murex develops the MX.3 cross-asset platform that supports trading, treasury, risk management, and post-trade processing for capital markets institutions, including banks, asset managers, and energy/commodities firms. It sells enterprise software with implementation and support services. Founded in 1986 and headquartered in Paris, the privately held company reports more than 60,000 daily users across 65+ countries.