Site Reliability Engineer
Moniepoint1 day ago
Remote, South AfricaSenior
Responsibilities
- Participate in on-call rotations, detect and triage reliability issues, and act as Incident Commander during major incidents.
- Coordinate war rooms and cross-functional incident response while providing clear status updates to stakeholders.
- Create and maintain dashboards and alerts and work with development teams to instrument application code.
- Develop automation that eliminates repetitive reliability and infrastructure tasks.
- Implement and track Service Level Indicators and Service Level Objectives defined by engineering leadership.
- Investigate and resolve escalated customer complaints involving performance, reliability, or complex system behavior.
Requirements
- At least five years of experience supporting enterprise applications as an SRE or similar professional.
- Proficiency writing code in Java, Go, or Python.
- Understanding of distributed systems, microservices architecture, and software design patterns.
- Hands-on Kubernetes experience and experience managing applications on GCP, AWS, or Azure.
- Ability to troubleshoot common container issues.
- Experience setting up Grafana dashboards and using Datadog, New Relic, or Signoz.
- Understanding of metrics, logs, and traces.
- Proficiency in SQL, including complex queries for debugging data issues, with basic database performance knowledge.
- Experience with PostgreSQL or MySQL is relevant to the stated SQL requirements.
Benefits
- Attractive salary, annual bonus, pension, and health insurance.
- Learning and development environment with knowledge sharing, training, and internal technical talks.
- Inclusive, people-focused culture that prioritizes employee well-being and values employee opinions.
Tech Stack
Categories
Site Reliability
About Moniepoint
Moniepoint builds an all-in-one financial platform for African businesses and consumers, offering merchant payments, POS devices, digital banking, credit, cross-border, and business management tools. The company earns fees from payments and financial services and operates as a privately held firm. Founded in 2015 and headquartered in London, it is Nigeria’s largest merchant acquirer and processes over $250 billion in digital payment value annually.