about 3 hours ago
Remote, ItalySenior / Mid Level
H1B Sponsor
Responsibilities
- Develop and maintain expert-level knowledge of the Geotab ecosystem.
- Engage with strategic partners and end-users to optimize their use of Geotab's technology.
- Collaborate with revenue-generating teams to deliver effective solutions for customer challenges.
- Drive revenue growth by conducting discovery and delivering technical demonstrations.
- Ensure partner and end-user satisfaction through prompt service.
- Support partner upskilling and drive excellence in customer support.
- Assess complex business challenges and propose viable solutions.
- Contribute to continuous improvement by providing feedback to product teams.
- Maintain accurate documentation of customer engagements and solution designs.
- Manage high-impact projects and ensure successful implementation.
- Create processes and handle escalations to drive change.
- Mentor and support team members to promote skill development.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 5+ years of experience in Solutions/Sales Engineering.
- Ability to travel internationally up to 30% of the time.
- Fluency in English and Italian.
- Experience in a relevant technical field with a focus on customer-facing roles.
- Expert-level knowledge of telematics, IoT, APIs, and related technologies.
- Experience with programming languages such as Python, SQL, Java, or C#.
- Ability to work with Agile Work Management and CRM tools like JIRA and Salesforce.
- Familiarity with data analysis and visualization tools like Superset or Power BI.
- Effective problem-solving and critical thinking abilities.
- Ability to collaborate with cross-functional teams.
- Strong communication and presentation skills.
Benefits
- Flex working arrangements.
- Home office reimbursement program.
- Baby bonus and parental leave top-up program.
- Online learning and networking opportunities.
- Electric vehicle purchase incentive program.
- Competitive medical and dental benefits.
- Retirement savings program.