Marsh

Full-Stack Production Support Lead (MEAN/MERN) @MarshTech

Marsh
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1 day ago
Cluj-Napoca, RomaniaStaff+

Responsibilities

  • Support and maintain MERN/MEAN full-stack applications in production.
  • Monitor production systems, identify issues and bottlenecks, and coordinate timely resolution.
  • Investigate production incidents, perform root cause analysis, and implement follow-up actions to prevent recurrence.
  • Create and maintain runbooks, standard operating procedures, and knowledge-base articles.
  • Apply incident, problem, and change management practices to maintain production stability.
  • Collaborate with development, testing, operations, and business teams on incident resolution, service reliability, and technology modernization.

Requirements

  • At least 5 years of experience supporting MERN or MEAN full-stack applications in a production environment.
  • Experience supporting enterprise cloud solutions.
  • Knowledge of DevOps practices and tools, ITIL processes, and hands-on ServiceNow experience.
  • Strong communication and interpersonal skills.
  • Preferred experience with React or another JavaScript framework, Node.js, MSSQL, PostgreSQL, MongoDB, microservices architectures, APIs, and application integration solutions.

Benefits

  • Hybrid work in Cluj-Napoca with at least three days per week in the office.
  • Professional development opportunities, interesting work, supportive leaders, and career growth opportunities.
  • Yearly budget and flexible benefits package of up to 20% of annual salary.
  • More than 30 days off, including legal days, birthday leave, public holiday replacements, and benefits options.
  • Performance bonus scheme.
  • Matching charity contributions, charity days off, and the Pay it Forward charity challenge.
  • Pension, life insurance, medical insurance, meal vouchers, and travel insurance.

Tech Stack

JavaScriptMicrosoft SQL ServerMongoDBNode.jsPostgreSQLReact

Categories

Full StackSite Reliability
Marsh

About Marsh

10,000+ employees

Marsh is a global insurance broker and risk advisor that helps businesses, public entities, and individuals assess, transfer, and manage risk through insurance placement, captives, and advisory services. It sells brokerage, risk consulting, and claims management across industries, including cyber and property, and operates in more than 130 countries. Marsh is a business of Marsh McLennan and is headquartered in New York.

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