Software Engineer, AI Application
Plane Software, Inc.3 months ago
USA (city not specified)Mid Level
Responsibilities
- Build agent workflows on Plane data, including planning loops, tool calling, multi-step execution, and failure recovery.
- Design and ship MCP servers with safe tool schemas, permissions, and error semantics.
- Own retrieval systems including chunking, embeddings, vector storage, hybrid search, and reranking.
- Build agent interfaces with streaming output, step visibility, approval gates, and interruption support.
- Create evaluation datasets, regression suites, and offline and online metrics for agent systems.
- Instrument tracing, token cost, and latency, and reduce production failure modes.
- Design permission and audit models so agents can only access resources available to the acting user.
- Evaluate models, frameworks, and techniques and recommend what Plane should adopt.
- Partner with backend, frontend, and product engineers to ship production features.
Requirements
- Two or more years of production software development experience, including at least one year shipping features backed by large language models.
- Strong Python skills and experience operating and debugging production services under real traffic.
- Experience building tool-calling agent systems, including orchestration, failure handling, and loop control.
- Working knowledge of retrieval systems, embedding models, chunking, vector databases, and retrieval-quality issues.
- Experience building evaluation harnesses for non-deterministic systems and making ship or no-ship decisions.
- Examples of AI features shipped to real users rather than only demos or notebooks.
- Preferred: experience building or publishing an MCP server.
- Preferred: experience running agents against production data with a real permission model.
- Preferred: experience with developer tools, project management, complex domain models, or open source.
Benefits
- Work across San Francisco, London, and Hyderabad-based teams; the posting does not specify a particular work arrangement.
- Work on an open-source product used by organizations ranging from startups to Fortune 500 companies.
- Build software deployed in Plane Cloud, customer clouds, and isolated environments, including regulated-industry settings.
Tech Stack
Categories
About Plane Software, Inc.
Plane Software builds an open-source work management platform that brings projects, knowledge, and service requests into one system for engineering and operations teams. Organizations can run it as a managed cloud service or deploy it on their own infrastructure, including isolated and sovereign clouds—an option valued in regulated industries. Founded in 2023 and headquartered in Los Angeles, the company develops in public on GitHub and serves teams worldwide.