Pindrop

Senior Engineer, Cloud Operations (Contract Position)

Pindrop
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1 day ago
Remote, UkraineSenior

Responsibilities

  • Design, document, build, operate, and optimize highly available, multi-cloud infrastructure and services.
  • Own and evolve SaaS platform components running on AWS and GCP.
  • Manage and improve observability, monitoring, alerting, performance analysis, and centralized logging systems.
  • Identify bottlenecks and manual workflows and automate them into reliable, measurable systems.
  • Improve the scalability, cost efficiency, reliability, and stability of cloud components.
  • Troubleshoot platform and distributed-system issues and participate in a 24/7 on-call rotation.
  • Collaborate across teams to establish engineering best practices and mature processes from ad hoc to repeatable and well documented.

Requirements

  • 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles.
  • Experience designing, building, and operating large-scale automated cloud systems across multiple regions and zones in AWS and GCP.
  • Hands-on experience with Kubernetes or similar container orchestration platforms, service mesh technologies, observability systems, centralized logging, on-call operations, incident response, and system administration.
  • Proficiency with Terraform, Packer, Ansible, Helm, Flux or Argo CD, and Istio.
  • Strong scripting skills in Python, Bash, and/or TypeScript.
  • Hands-on experience with GitHub, GitHub Actions, Jenkins, JFrog, VMware, Prometheus, Grafana, and related CI/CD tooling.
  • Experience with relational databases such as PostgreSQL or MySQL, including high-availability design, query optimization, and debugging.
  • Proven experience operating distributed systems and applying CI/CD best practices.
  • Telephony infrastructure experience is a plus.

Benefits

  • Competitive compensation, including equity for all employees.
  • Unlimited paid time off.
  • Remote-first culture.
  • Contracted through Alcor BPO.

Tech Stack

AnsibleArgo CDAWSBashGitHub ActionsGoogle Cloud PlatformGrafanaHelmIstioJenkinsKubernetesMySQLPostgreSQLPrometheusPythonTerraformTypeScript

Categories

DevOpsSite Reliability
Pindrop

About Pindrop

201-500 employees

Pindrop builds voice and digital identity verification and fraud detection software for enterprises, offering call center authentication, continuous risk scoring, and deepfake detection. Customers include major U.S. banks as well as insurers and healthcare providers. Founded in 2011 and headquartered in Atlanta, it is privately held and sells subscription software and services to global organizations.

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