Liberate

Staff Software Engineer (DevOps / Platform Engineering)

Liberate
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8 hours ago
Boston, MA, USA or San Francisco, CA, USAStaff+
H1B sponsor

Base Salary

$180k - $250k/yr

Responsibilities

  • Lead the architecture and operation of AWS infrastructure, including PBX systems, EKS, networking, IAM, VPC design, and secure environment isolation.
  • Own and improve canary routing infrastructure for LRA through Traefik and GitOps patterns.
  • Maintain CI/CD flows, CodeBuild jobs, artifact pipelines, and environment promotion workflows.
  • Manage MTLS proxy infrastructure, HAProxy proxy fleets, certificate lifecycles, root CA management, and IP-restricted ingress.
  • Lead incident response, on-call rotations, postmortems, and reliability improvements for voice, agent runtime, and workflow systems.
  • Modernize developer workflows and build internal tools, abstractions, and safe deployment strategies.
  • Lead infrastructure-related SOC2, penetration-testing, and Vanta-driven controls.
  • Mentor engineers and collaborate with AI Platform, Forward Deployed Engineering, and Product teams on scalable infrastructure decisions.

Requirements

  • 8+ years of experience in DevOps, SRE, or platform engineering operating production systems at scale.
  • Deep hands-on AWS expertise, including EKS, IAM, VPC, ALB/NLB, CloudWatch, and KMS.
  • Strong Kubernetes, container orchestration, and multi-environment management experience.
  • Proficiency with Terraform or other infrastructure-as-code tools and GitOps workflows.
  • High proficiency in Python, Go, or TypeScript for tooling, automation, and internal platform services.
  • Experience with Traefik, HAProxy, or similar load-balancing and routing systems.
  • Familiarity with secure network architectures, MTLS, certificate hierarchies, and service-to-service authentication.
  • Strong experience with CI/CD systems such as GitHub Actions and CodeBuild.
  • Ability to lead incidents, design SLOs, and drive reliability across mission-critical systems.
  • Excellent communication and leadership skills in distributed teams.
  • Preferred experience with PBX or telephony systems, SIP routing, real-time communication pipelines, voice agents, WebRTC, low-latency streaming, regulated or enterprise environments, and fast-growth startups.
  • Open-source contributions, infrastructure design talks, or technical publications are preferred.

Benefits

  • Strong preference for Boston or San Francisco, with remote work available within the U.S.
  • Equity is offered in addition to base salary.

Categories

Liberate

About Liberate

51-200 employees

Liberate builds insurance‑native AI agents for carriers, agencies, and brokers that handle customer interactions across voice, SMS, email, and web. Delivered as a SaaS platform, its agents resolve requests and complete downstream work inside core systems such as Guidewire, Duck Creek, Applied Epic, and Salesforce. Founded in 2022 and headquartered in the San Francisco Bay Area, the company is privately held.

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