17 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Participate in the end-to-end implementation of Certinia PSA and related modules on Salesforce.
- Gather and translate business requirements into technical solutions with implementation partners, stakeholders, and consultants.
- Configure project management, resource management, time and expense, billing, and revenue recognition functionality.
- Develop custom solutions using Apex, Visualforce, Lightning Web Components, Flows, and other Salesforce tools.
- Plan and execute data migration, including mapping, extraction, transformation, and loading.
- Develop integrations between Certinia and other systems using REST/SOAP APIs and middleware.
- Support UAT, SIT, defect resolution, post-go-live stabilization, bug fixes, performance tuning, and user support.
- Administer Salesforce and Certinia users, security settings, profiles, permission sets, roles, sharing rules, and page layouts.
- Manage releases and deployments using Change Sets, SFDX, Copado, or similar tools.
- Create technical documentation, monitor system health, troubleshoot issues, and support platform stability and scalability.
Requirements
- Strong proficiency with Apex, SOQL, SOSL, Visualforce, and Lightning Web Components.
- Expert knowledge of Salesforce declarative tools including Flows, Process Builder, Validation Rules, Custom Objects and Fields, Record Types, Page Layouts, and Lightning App Builder.
- Hands-on experience with Certinia PSA modules including Projects, Resource Management, Timecards, Expenses, Billing, and Revenue Recognition.
- Experience with Salesforce REST/SOAP APIs, Connected Apps, Named Credentials, Platform Events, and middleware such as MuleSoft, Dell Boomi, or Informatica.
- Proficiency with data migration and management tools such as Data Loader, Dataflow, or Informatica.
- Familiarity with SFDX, Git, CI/CD pipelines, and deployment tools such as Copado or Gearset.
- Ability to build complex Salesforce Reports and Dashboards and use Certinia reporting capabilities.
- Understanding of Professional Services processes including project lifecycles, resource planning, time tracking, billing models, and revenue recognition.
- Familiarity with Salesforce security concepts including OWD, Sharing Rules, Profiles, Permission Sets, and Field-Level Security.
- Strong analytical, problem-solving, communication, independent working, prioritization, and quality-focused skills.
- Salesforce certifications such as Platform Developer I/II, Administrator, or App Builder are preferred.
- Certinia certifications or training, greenfield Certinia implementation experience, Agile/Scrum experience, Salesforce CPQ, Service Cloud, Experience Cloud, and SOX compliance knowledge are preferred.
Tech Stack
GitInformatica
Categories
About NetApp
NetApp builds data storage and data management software and hardware for enterprises, including ONTAP-powered all-flash arrays and hybrid cloud services that integrate with AWS, Azure, and Google Cloud. It sells systems and subscriptions that support backup, disaster recovery, databases, and container/Kubernetes workloads. Founded in 1992 and headquartered in San Jose, California, NetApp is a public company listed on NASDAQ.