Senior AI Engineer
Air Arabia3 months ago
Colombo, Sri LankaSenior
Responsibilities
- Design and build production-grade AI agents, multi-agent orchestration frameworks, and conversational systems.
- Implement dialogue management, prompt engineering patterns, context persistence, and memory strategies.
- Deliver AI-powered automation across chat, WhatsApp, email, and voice channels.
- Integrate AI agents with reservation, pricing, operational backend systems, and enterprise knowledge sources.
- Build and operate retrieval-augmented generation mechanisms, vector database solutions, and semantic search capabilities.
- Establish evaluation frameworks, testing environments, model lifecycle practices, guardrails, fallback strategies, and failure-handling processes.
- Optimize AI systems for accuracy, latency, reliability, safety, cost, token usage, and response quality.
- Collaborate with engineering, business, and operations teams on scalable AI capabilities and mentor junior engineers.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
- At least 2 years of hands-on experience building production GenAI systems.
- Strong proficiency in Python for production AI/ML systems.
- Experience designing AI agents, multi-agent orchestration systems, multi-turn conversational systems, and dialogue flows.
- Experience with Human-in-the-Loop workflows, vector databases, semantic search, RAG pipelines, enterprise backend integrations, LLM APIs, SLMs, and agent frameworks.
- Familiarity with Model Context Protocol, prompt engineering, structured prompting, context persistence, memory strategies, multi-channel delivery, guardrails, and AI safety practices.
- Strong experience building REST APIs and microservices, with understanding of asynchronous processing and event-driven architecture.
- Experience with Docker and Kubernetes and familiarity with cloud environments and CI/CD pipelines.
- Understanding of scalability, reliability, cost optimization, monitoring, logging, and AI system evaluation approaches.
- Fluent in English.