15 hours ago
Remote, SingaporeSenior
Responsibilities
- Conduct discovery with merchants and partners to understand workflows, systems, constraints, risks, and success metrics.
- Design solution architectures across Shopify and adjacent ERP, OMS, payments, and integration systems, including legacy migrations.
- Create tailored demos, prototypes, diagrams, workshops, and technical narratives.
- Partner with Account Executives, Solution Partners, Product, Launch, and CSM teams on opportunity strategy and blocker removal.
- Use AI tools and create reusable prompts, tools, workflows, enablement, and internal systems.
- Engage merchants, technical teams, partners, and community events across the APAC region.
- Provide field insights and feedback to Shopify Product, Engineering, and User Experience teams.
Requirements
- Relevant experience in solutions engineering, sales engineering, technical consulting, solutions architecture, or commerce technology implementation.
- Fluency in Mandarin is required for direct engagement with Greater China Region merchants.
- Technical fluency across APIs, integrations, data flows, authentication, webhooks, and modern SaaS architecture.
- Strong requirements discovery, solution translation, communication, stakeholder influence, and commercial judgment.
- Comfort with ambiguity, self-directed learning, and practical use of AI tools.
- Based in Singapore with the ability to travel for customer meetings, partner engagements, and team events.
- Preferred experience includes Shopify, commerce platforms, POS, B2B, retail operations, integration-heavy environments, and GCR enterprise or mid-market sales cycles.
- Preferred familiarity with JavaScript, Liquid, React, GraphQL, REST APIs, SQL, and AI-assisted development tools such as Claude, Cursor, Gemini, or NotebookLM.
- Preferred track record of creating reusable assets, enablement, or internal systems.
Benefits
- Remote position supporting merchants and business growth in China.
- Based in Singapore with travel across the APAC region for customer meetings, partner engagements, and team events.
Tech Stack
Categories
Solutions Engineering
About Shopify
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. Find all our jobs here: www.shopify.com/careers