4 hours ago
Base Salary
$225k - $270k/yr
Responsibilities
- Identify customer workflow, technical, and stakeholder blockers between contract signing and production.
- Build customer-specific proofs of concept, demos, workflows, plugins, and integrations.
- Own evaluation plans, managed trials, tailored demos, and the technical side of deal cycles with account executives.
- Scope and deliver 4–12 week customer engagements with defined success criteria.
- Accelerate onboarding and move customers from signed contract to production.
- Translate customer needs into reusable product capabilities and roadmap input with Product, Engineering, and Creative.
- Track customer outcomes including time to production, usage changes, and shipped work.
- Present technical pipelines and production plans to engineers, executives, and creative stakeholders.
Requirements
- Production experience building with Python or TypeScript, APIs, integrations, and data pipelines.
- Ability to read, debug, and explain production code, including to customer engineering teams.
- Experience shipping a workflow, integration, plugin, or internal tool that a customer actually used.
- Experience deploying AI or ML systems and integrations inside complex organizations with measurable outcomes.
- Ability to communicate effectively with both executive and engineering audiences.
- Willingness to travel to customer sites.
- Preferred experience with SQL, BigQuery, Retool, or media, entertainment, or advertising production.
Benefits
- Offices are available in New York City, San Francisco, Seattle, and London.
- The role includes customer travel and 4–12 week deployment engagements.
- The company states that salary is one part of its overall compensation package and is committed to pay equity.
Tech Stack
Categories
Forward DeployedSolutions Engineering
About Runway
Runway builds generative video and multimodal AI tools—text-to-video, image-to-video, advanced video editing, and real-time agents—delivered via web apps and APIs for creators, studios, and enterprises. Its business model centers on subscriptions, usage-based credits, and licensing; notable releases include Gen-4.5, the GWM-1 world model, and a robotics SDK. Founded in 2018 and headquartered in New York, the company is privately held.