2 months ago
Base Salary
$79k - $210k/yr
Responsibilities
- Own technical program execution and Day 2 operational readiness for strategic GPU customer environments.
- Lead cross-functional triage and resolution of complex GPU infrastructure, networking, capacity, reliability, and performance issues.
- Partner with customer technical teams to understand requirements, communicate status and risks, and drive joint action plans.
- Coordinate GPU expansion and deployment activities, including readiness reviews, dependency management, operational runbooks, and risk mitigation.
- Establish service-health metrics, escalation mechanisms, and executive-level operational reporting.
- Translate systemic issues and recurring customer pain points into scalable tooling, automation, process, and product improvements.
- Drive accountability for technical deliverables, milestones, issue resolution, and customer commitments.
- Provide technical mentorship and escalation leadership for strategic GPU customer support.
Requirements
- Strong technical judgment across GPU infrastructure, networking, storage, capacity, and observability systems.
- Ability to operate independently, manage competing priorities, and lead cross-functional teams through high-impact technical issues.
- Ability to communicate clearly with customer engineering teams and technical and executive stakeholders.
- Experience coordinating complex, multi-year technical programs and operational readiness activities.
- Ability to identify systemic issues and drive scalable technical and process improvements.
- Experience providing technical mentorship and escalation leadership.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability, life insurance, AD&D, and supplemental life insurance.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Paid vacation, 11 paid holidays, and paid sick leave.
- Paid parental leave and adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning, group legal, and voluntary auto, homeowner, and pet insurance benefits.
- The role generally accepts applications for at least three calendar days from the posting date or while the job remains posted.
Categories
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.