Observability Platform Architect
Booz Allen Hamilton29 days ago
Base Salary
$87k - $198k/yr
Responsibilities
- Own the observability platform architecture, instrumentation strategy, entity model, technical standards, governance, upgrades, cost management, and production support.
- Architect and build integrations across Dynatrace, Grafana, ServiceNow Event Management, ITSM, CMDB, and CI/CD environments.
- Drive OpenTelemetry adoption and automate collector configuration, service onboarding, monitoring-agent deployment, tagging, and alert provisioning as code.
- Build and deploy AI agents for detection, triage, and remediation, including controls for unattended actions, recovery verification, and incorrect-action detection.
- Own signal quality, detection accuracy, false-positive rates, dashboards, SLOs, and cost per monitored service.
- Set technical direction through architecture decisions and design reviews, mentor engineers, and guide day-to-day technical work.
Requirements
- At least 8 years of engineering experience.
- At least 3 years owning an enterprise observability or APM platform, including architecture, upgrades, standards, cost, and production support.
- At least 2 years setting technical direction for engineers through architecture decisions, code review, and mentoring.
- Experience writing complex queries against observability data such as DQL or PromQL.
- Experience replacing recurring manual platform work with production automation, including alert correlation, triage, or remediation.
- Experience using AI in operations, including vendor AI assistants, LLM tools, or agents.
- Experience with infrastructure as code, CI/CD, and deploying monitoring agents or collectors across cloud, Kubernetes, and hybrid environments.
- Ability to write, review, and ship code in Python, Go, or JavaScript against REST APIs.
- Bachelor's degree in computer science, information systems, or engineering.
- U.S. citizenship is required.
- Preferred qualifications include deep Dynatrace experience, Grafana ecosystem experience, ServiceNow Event Management and CMDB experience, LLM-based agent development, OpenTelemetry experience, multi-environment platform operations, and ITIL 5 Foundation or ITIL 4 Practitioner certification.
Benefits
- Health, life, disability, financial, and retirement benefits.
- Paid leave, professional development, tuition assistance, work-life programs, and dependent care.
- Recognition awards for exceptional performance and demonstration of company values.
- Full-time and part-time employees regularly working at least 20 hours per week are generally eligible for Booz Allen benefit programs; the role is hybrid and may require work at a Booz Allen or customer facility.
- The posting is hybrid in McLean, Virginia, and employees are expected to work at a company or customer facility according to leadership and role needs.
Tech Stack
Categories
DevOpsSite Reliability
About Booz Allen Hamilton
Booz Allen Hamilton builds and integrates software, analytics, AI, cloud, and cybersecurity solutions while providing engineering and consulting services, primarily for U.S. defense, intelligence, and civil government clients, with select commercial partnerships. Its business is largely government contracting and professional services delivering mission systems and cyber defense. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen is a public company traded on the NYSE (ticker: BAH).