2 months ago
Bengaluru, IndiaEntry Level
Responsibilities
- Develop algorithms and techniques for solving problems in high-volume, high-availability environments.
- Build scalable monitoring and metric tools and frameworks.
- Analyze customer needs and software requirements to validate configurations and resolve issues.
- Provide technical customer support, troubleshooting, debugging, and incident resolution across the UI, APIs, performance layer, and platform architecture.
- Monitor platform performance, stability, and consistency and identify improvement opportunities across Reltio cloud platforms.
- Respond to high-priority incidents within service level objectives and participate in 24x7 on-call and weekend rotations.
- Represent Reltio in customer meetings as an engineering expert.
- Collaborate with support, product management, and core engineering teams and share best practices through the knowledge base.
Requirements
- Bachelor of Science in computer science or equivalent, with 5+ years of experience.
- At least 2 years of experience developing large-scale enterprise systems.
- Knowledge of object-oriented design, data structures, algorithms, problem-solving, complexity analysis, API design, authentication, and integrations.
- Experience with web UI development using JavaScript frameworks, Java, cloud technology, NoSQL databases, distributed indexes, and complex-system performance profiling.
- At least 2 years developing Master Data Management software, including full life-cycle implementations in Reltio Cloud.
- At least 2 years working with enterprise data management, analytics, big data, MDM, AWS, GCP, Azure, and Reltio Cloud platforms.
- At least 2 years configuring and validating Comparator, match tokens, Match & Merge setup, and survivorship rules in Reltio Cloud MDM.
- At least 1 year using version-control software such as Bitbucket, VSS, or SVN.
- Strong analytical, troubleshooting, customer communication, and independent problem-solving skills.
- Preferred qualifications include equivalent experience, object-oriented programming and design, data structures and algorithms, and experience with data management, MDM, analytics, and big-data technologies.
Benefits
- Flexible work arrangements supported by a distributed-workforce model.
- Participation in a 24x7 on-call rotation, after-hours critical-issue support, and rotational or business-required weekend shifts.
- Equal employment opportunity and reasonable accommodation for applicants with disabilities.
Tech Stack
Categories
About Reltio
Reltio builds a cloud-native master data management platform that unifies, cleanses, and governs customer and other core data for large enterprises. Delivered as a SaaS subscription, the Reltio Data Cloud consolidates data across sources in real time to support analytics, operations, and AI use cases in industries such as life sciences, financial services, and healthcare. Founded in 2011 and headquartered in Redwood Shores, CA, it operates as a subsidiary of SAP.