Software Engineer-System Validation
Supermicro2 months ago
Taoyuan, TaiwanMid Level
Responsibilities
- Perform system-level software validation, deployment, and functional, stress, regression, and automation testing for server environments.
- Provide technical support, root-cause analysis, failure analysis, corrective actions, and resolution for strategic customer issues.
- Support on-site deployment and validation at customer data centers, including travel as needed.
- Create and maintain test plans, deployment procedures, automation scripts, evaluation reports, and customer status dashboards.
- Participate in customer and internal issue review meetings and provide technical updates and recommendations.
- Collaborate with global teams to maintain coverage and timely responses across time zones.
- Enforce software and system quality standards and improve deployment, automation, and support processes.
Requirements
- Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field.
- At least 3 years of experience in software engineering, systems deployment, automation, or technical support.
- Experience with data center operations, server deployment, and troubleshooting.
- Strong scripting skills in Python, Bash, or PowerShell.
- Understanding of networking, server hardware, virtualization, and Linux/Windows operating systems.
- Understanding of validation methodologies, test planning, and defect tracking processes.
- Strong analytical, problem-solving, communication, documentation, and cross-functional collaboration skills.
- Willingness to work flexible hours, occasional weekends, or on-call support.
- Ability and willingness to travel for on-site customer support; on-site deployment or customer data center experience is highly desirable.
Benefits
- The role includes travel to customer sites, flexible hours, occasional weekends, and on-call support as required.
- Supermicro is an Equal Opportunity Employer and embraces diversity in its employee population.
About Supermicro
Supermicro designs and manufactures servers, storage systems, GPU platforms, and rack-scale datacenter hardware for enterprises, cloud providers, AI/HPC, and telecom/edge deployments. Its business centers on configurable building-block systems sold directly and through channel partners, plus motherboards, enclosures, and embedded/IoT solutions. Founded in 1993 and headquartered in San Jose, California, Supermicro is a public company trading on NASDAQ under the ticker SMCI.