TechOps Engineer
Qube Research & Technologies2 months ago
Base Salary
$170k - $240k/yr
Responsibilities
- Support and administer JFrog applications.
- Support and administer Atlassian Data Center applications.
- Investigate, triage, and resolve incidents, service requests, and user issues.
- Monitor platform health, performance, availability, and usage trends across development tooling.
- Contribute to performance tuning and troubleshoot CI/CD workflows and integrations.
- Collaborate with engineering, infrastructure, security, and DevOps teams to resolve complex technical issues.
- Maintain documentation, runbooks, support processes, and operational procedures.
- Lead upgrades, configuration changes, maintenance activities, and platform improvements.
- Support future migration initiatives and identify recurring issues for long-term improvement and automation.
- Participate in the team’s on-call rotation to support critical development tooling.
Requirements
- At least 5 years of experience in a technical support, systems administration, TechOps, DevOps, or platform operations role.
- Strong experience supporting JFrog applications.
- Hands-on experience administering Atlassian products.
- Experience with AWS, including EC2, RDS, and EKS.
- Strong application troubleshooting skills.
- Experience investigating performance issues, service degradation, and high-volume platform usage.
- Experience with Infrastructure as Code and configuration management tools such as Terraform and Ansible.
- Excellent analytical and problem-solving skills with a proactive focus on continuous improvement and root-cause resolution.
Benefits
- Discretionary performance-based bonuses.
- Competitive benefits package.
- Participation in an on-call rotation is part of the role.
About Qube Research & Technologies
Qube Research & Technologies is a global quantitative and systematic investment manager that develops and trades data-driven strategies across liquid asset classes for institutional investors. The firm manages client capital and proprietary funds, earning management and performance fees. Founded in 2018 and headquartered in London, it operates with offices in 16 locations worldwide.